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San Antonio Police Department

315 S. Santa Rosa, San Antonio, TX 78207
(210) 207-7273
Department Homepage
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How to Share a Compliment or File a Complaint: San Antonio Police Officer Feedback Guide

Here’s how to share a compliment or file a complaint against a San Antonio Police officer. We aim to simplify the process and inform you of potential filing barriers.

Filing Your Compliment or Complaint

Notice: This department does not offer an online submission form or a downloadable PDF form. These button links will direct you to their webpage providing more information about filing a police conduct report.

File a Compliment

Report an issue with this link.

File a Complaint

Report an issue with this link.

Police Department Staffers: It's time to upgrade your community feedback system. Schedule a demo with Sivil to learn about our next-generation case management solutions.

San Antonio Police Department San Antonio Police Dept. Internal Affairs Unit Information

This is the internal affairs office for the San Antonio Police Department. They are responsible for collecting and investigating police conduct reports from the community.

Contact the San Antonio Police Department for additional information about how they collect and handle police conduct reports.

Contact Information
Address:
100 W. Houston St., 12th Floor
San Antonio, TX 78207
Phone: (210) 207-7365

Reporting Access Features for the San Antonio Police Department

Below is a summary of the reporting access features available for the San Antonio Police Department. These features highlight the available options and potential requirements for submitting your feedback.

Online Submission Form

The San Antonio Police Department does not yet offer an online submission form to file compliments and complaints.

Police Department Staffers: Schedule a demo with Sivil to learn about our next-generation case management solutions.

Dedicated Webpage for Filing Information

The Internal Affairs Office has a dedicated webpage detailing how to file a police conduct report.

Homepage Link to Conduct Reporting Information

The San Antonio Police Department homepage provides a clearly labeled link to information about filing a complaint.

Does Not Accept Anonymous Police Conduct Reports

Caution: The Internal Affairs Office does not accept anonymous police complaints.

Why do some departments not accept anonymous complaints?
Some police departments require complainants to identify themselves to ensure the complaint is genuine or to follow up on an investigation.

Many departments and oversight agencies, however, do accept anonymous complaints to encourage more people to provide feedback without fear of retaliation.

In-Person Signature or Notary Requirements

Caution: An in-person signature or notary is required to file complaints against San Antonio Police Department officers.

Why do some departments require complaints to be notarized or filed at a police station?
Some police departments require complaints to be filed at the station or notarized to confirm their authenticity. These rules often stem from legal or departmental policies. However, many departments and oversight agencies do not require in-person or notarized complaints to encourage more feedback and enhance transparency.

I don't want to file in person. What are my alternatives?
If you don’t want to walk into a police station to file in person, you don’t have to go! Instead, consider mailing your complaint (regardless of the policy) using USPS Certified Mail. That way, you can confirm that the department has received your report.