How to Share a Compliment or File a Complaint: Massachusetts State Police Officer Feedback Guide

Here’s how to share a compliment or file a complaint against a Massachusetts State Police officer. We aim to simplify the process and inform you of potential filing barriers.

Share a Compliment for Outstanding Service

Share positive feedback or commend a Massachusetts State Police officer or employee.

Send a Compliment

Report an issue with this link.

File a Complaint Against a Police Officer

The Massachusetts State Police offers an easy-to-use online form for filing complaints against officers or employees. Submit your complaint by clicking the button below.

File a Complaint

Report an issue with this link.

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Massachusetts Peace Officer Standards and Training (POST) Commission Information

This civilian oversight agency collects police conduct reports about the Massachusetts State Police. We recommend that community members file formal compliments or complaints with this office using the methods mentioned above.

Contact the Massachusetts Peace Officer Standards and Training (POST) Commission for additional information about how they collect and handle police conduct reports about the Massachusetts State Police.

What is a Civilian Oversight Agency?

A civilian oversight agency is an independent body that reviews, investigates, or audits the activities of law enforcement agencies. These agencies focus on handling community members' complaints and work to ensure police transparency. They also provide an alternative way for citizens to report issues, helping to build trust between the community and the police.

Community Feedback Features for the Massachusetts State Police

Below is a summary of the Massachusetts State Police's community feedback features. These highlight your options and potential requirements for submitting complaints, compliments, and other feedback.

Online Submission Form

The Massachusetts Peace Officer Standards and Training (POST) Commission offers an easy online form for filing compliments and complaints about Massachusetts State Police officers.

PDF Police Conduct Reporting Form

Download and print the Internal Affairs Office's PDF reporting form.

Dedicated Webpage for Filing Information

The Massachusetts Peace Officer Standards and Training (POST) Commission has a dedicated webpage detailing how to file a police conduct report.

Accepts Anonymous Police Conduct Reports

The Massachusetts Peace Officer Standards and Training (POST) Commission accepts complaints that users file anonymously.

No In-Person Signature or Notary Required to File

Community members can submit complaints without an in-person signature or notarization.

No Filing Deadlines

There is no time limit for filing a complaint with the Massachusetts Peace Officer Standards and Training (POST) Commission after a police incident.