How to File a Compliment or Complaint about the Massachusetts State Police

Last updated: August 19, 2024

Below, you’ll find detailed instructions for filing a formal compliment or complaint about the Massachusetts State Police. We aim to make this process as straightforward and transparent as possible while informing you about potential barriers.

Filing Your Compliment or Complaint

This department offers a user-friendly online submission form. You can access it directly through the buttons below.

Share your positive experience or commend a Massachusetts State Police officer or employee.

File a Compliment

Report an issue with this link.

Submit your complaint against a Massachusetts State Police officer or employee.

File a Complaint

Report an issue with this link.

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Massachusetts Peace Officer Standards and Training (POST) Commission Information

This civilian oversight agency collects police conduct reports about the Massachusetts State Police. We recommend that community members file formal compliments or complaints with this office using the methods mentioned above.

Contact the Massachusetts Peace Officer Standards and Training (POST) Commission for additional information about how they collect and handle police conduct reports about the Massachusetts State Police.

What is a Civilian Oversight Agency?

A civilian oversight agency is an independent body that reviews, investigates, or audits the activities of law enforcement agencies. These agencies focus on handling community members' complaints and work to ensure police transparency. They also provide an alternative way for citizens to report issues, helping to build trust between the community and the police.

Reporting Access Features for the Massachusetts State Police

Below is a summary of the reporting access features available for the Massachusetts State Police. These features highlight the available options and potential requirements for submitting your feedback.

Online Submission Form

The Massachusetts Peace Officer Standards and Training (POST) Commission offers an easy online form for filing compliments and complaints about Massachusetts State Police officers.

PDF Police Conduct Reporting Form

Download and print the Internal Affairs Office's PDF reporting form.

Dedicated Webpage for Filing Information

The Massachusetts Peace Officer Standards and Training (POST) Commission has a dedicated webpage detailing how to file a police conduct report.

Accepts Anonymous Police Conduct Reports

The Massachusetts Peace Officer Standards and Training (POST) Commission accepts complaints that users file anonymously.

No Filing Deadlines

There is no time limit for filing a complaint with the Massachusetts Peace Officer Standards and Training (POST) Commission after a police incident.