Massachusetts State Police
This department has independent oversight.
Sivil routes complaints first to Massachusetts Peace Officer Standards and Training (POST) Commission — the civilian oversight body for Framingham. Routing here means your complaint isn't reviewed by the people it's about.
File directly with Massachusetts Peace Officer Standards and Training (POST) CommissionHow easy is it to share feedback with Framingham?
We audit every department's public-facing feedback channels. Last verified 10/22/2024.
Massachusetts State Police (MA)
How to file a complaint about a Massachusetts State Police officer
The Massachusetts State Police serves roughly 7,001,399 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Framingham, based on Sivil's audit of public records and agency websites.
1. Massachusetts Peace Officer Standards and Training (POST) Commission — independent civilian oversight
The Massachusetts Peace Officer Standards and Training (POST) Commission is a civilian agency that reviews complaints about Massachusetts State Police officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved. It accepts anonymous complaints, so you can file without giving your name. No notarization is required to file.
- File online with the Massachusetts Peace Officer Standards and Training (POST) Commission
- By phone: 617-701-8401
- In person or by mail: 84 State Street, 2109
- Massachusetts Peace Officer Standards and Training (POST) Commission website
2. Massachusetts State Police Massachusetts State Police — the department's internal channel
Complaints filed with Massachusetts State Police are investigated inside the department itself. The department has not publicly confirmed whether anonymous complaints are investigated.
- Email: publicresponsereports@pol.state.ma.us
- Phone: (508) 988-7003
- In person or by mail: Public Response Reports, MA 01702
- Department page on the complaint process
3. File through Sivil
Sivil delivers your complaint by email to the right recipient for this department — routed to the Massachusetts Peace Officer Standards and Training (POST) Commission so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.
Compiled by Sivil from agency websites and public records; last verified 10/22/2024. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.