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West Virginia State Police

725 Jefferson Road, South Charleston, WV 25309
(304) 746-2100
Department Homepage
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How to Share a Compliment or File a Complaint: West Virginia State Police Officer Feedback Guide

Here’s how to share a compliment or file a complaint against a West Virginia State Police officer. We aim to simplify the process and inform you of potential filing barriers.

Filing Your Compliment or Complaint

NOTICE: This department doesn't currently offer website feedback forms. To encourage them to adopt a more accessible online filing system, please send them a pre-formatted email using one of the buttons below.

Share positive feedback or commend a West Virginia State Police officer or employee.

Send a Compliment


Submit your complaint against a West Virginia State Police officer or employee.

File a Complaint


Alternatively, you can refer to the instructions below or contact the West Virginia State Police to learn about your filing options.

Report an issue with this link.

Police Department Staffers: Ready to move beyond basic community feedback forms? Schedule a demo with Sivil to learn about our next-generation case management solutions.

West Virginia Ethics Commission Information

This civilian oversight agency collects police conduct reports about the West Virginia State Police. We recommend that community members file formal compliments or complaints with this office using the methods mentioned above.

Contact the West Virginia Ethics Commission for additional information about how they collect and handle police conduct reports about the West Virginia State Police.

Contact Information
Address:
210 Brooks Street, Suite 300
Charleston, WV 25301
Phone: (304) 558-0664
Website: West Virginia Ethics Commission

What is a Civilian Oversight Agency?

A civilian oversight agency is an independent body that reviews, investigates, or audits the activities of law enforcement agencies. These agencies focus on handling community members' complaints and work to ensure police transparency. They also provide an alternative way for citizens to report issues, helping to build trust between the community and the police.

Community Feedback Features for the West Virginia State Police

Below is a summary of the West Virginia State Police's community feedback features. These highlight your options and potential requirements for submitting complaints, compliments, and other feedback.

Online Submission Form

The West Virginia State Police does not yet offer an online submission form to file compliments and complaints.

Police Department Staffers: Schedule a demo with Sivil to learn about our next-generation case management solutions.

Dedicated Webpage for Filing Information

The West Virginia Ethics Commission has a dedicated webpage detailing how to file a police conduct report.

Homepage Link to Conduct Reporting Information

The West Virginia State Police homepage does not provide a clearly labeled link to information about filing a complaint.

Does Not Accept Anonymous Police Conduct Reports

Caution: The West Virginia Ethics Commission does not accept anonymous police complaints.

Why do some departments not accept anonymous complaints?
Some police departments require complainants to identify themselves to ensure the complaint is genuine or to follow up on an investigation.

Many departments and oversight agencies, however, do accept anonymous complaints to encourage more people to provide feedback without fear of retaliation.

In-Person Signature or Notary Requirements

Caution: An in-person signature or notary is required to file complaints against West Virginia State Police officers.

Why do some departments require complaints to be notarized or filed at a police station?
Some police departments require complaints to be filed at the station or notarized to confirm their authenticity. These rules often stem from legal or departmental policies. However, many departments and oversight agencies do not require in-person or notarized complaints to encourage more feedback and enhance transparency.

I don't want to file in person. What are my alternatives?
If you don’t want to walk into a police station to file in person, you don’t have to go! Instead, consider mailing your complaint (regardless of the policy) using USPS Certified Mail. That way, you can confirm that the department has received your report.

Warning: Filing Deadline

A complaint must be filed with the West Virginia Ethics Commission within 1,825 days after a police incident.