Virginia Beach Police Department
This department has independent oversight.
Sivil routes complaints first to Independent Citizen Review Board (ICRB) — the civilian oversight body for Virginia Beach. Routing here means your complaint isn't reviewed by the people it's about.
File directly with Independent Citizen Review Board (ICRB)How easy is it to share feedback with Virginia Beach?
We audit every department's public-facing feedback channels. Last verified 07/10/2024.
Virginia Beach Police Department (VA)
How to file a complaint about a Virginia Beach Police Department officer
The Virginia Beach Police Department serves roughly 453,991 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Virginia Beach, based on Sivil's audit of public records and agency websites.
1. Independent Citizen Review Board (ICRB) — independent civilian oversight
The Independent Citizen Review Board (ICRB) is a civilian agency that reviews complaints about Virginia Beach Police Department officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved.
2. Virginia Beach Police Department Virginia Beach Police Department Office of Internal Affairs — the department's internal channel
Complaints filed with Virginia Beach Police Department Office of Internal Affairs are investigated inside the department itself. The office investigates anonymous complaints.
- Phone: (757) 385-4145
- Department page on the complaint process
3. File through Sivil
Sivil delivers your complaint by email to the right recipient for this department — routed to the Independent Citizen Review Board (ICRB) so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.
Good to know
- As of our last audit, the Virginia Beach Police Department homepage did not link to a complaint-filing page — one reason many residents struggle to find the correct channel.
- General department line: (757) 385-4141
Compiled by Sivil from agency websites and public records; last verified 07/10/2024. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.