How to Share a Compliment or File a Complaint: United States Customs and Border Protection (CBP) Officer Feedback Guide

Here’s how to share a compliment or file a complaint against an United States Customs and Border Protection (CBP) officer. We aim to simplify the process and inform you of potential filing barriers.

Share a Compliment for Outstanding Service

Share positive feedback or commend an United States Customs and Border Protection (CBP) officer or employee.

Send a Compliment

Report an issue with this link.

File a Complaint Against a Police Officer

The United States Customs and Border Protection (CBP) offers an easy-to-use online form for filing complaints against officers or employees. Submit your complaint by clicking the button below.

File a Complaint

Report an issue with this link.

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United States Customs and Border Protection (CBP) CBP Information Center Information

This is the internal affairs office for the United States Customs and Border Protection (CBP). They are responsible for collecting and investigating police conduct reports from the community.

Contact the United States Customs and Border Protection (CBP) for additional information about how they collect and handle police conduct reports.

No contact information was found in our research.

Community Feedback Features for the United States Customs and Border Protection (CBP)

Below is a summary of the United States Customs and Border Protection (CBP)'s community feedback features. These highlight your options and potential requirements for submitting complaints, compliments, and other feedback.

Online Submission Form

The Internal Affairs Office offers an easy online form for filing compliments and complaints about United States Customs and Border Protection (CBP) officers.

Dedicated Webpage for Filing Information

The Internal Affairs Office has a dedicated webpage detailing how to file a police conduct report.

Homepage Link to Conduct Reporting Information

The United States Customs and Border Protection (CBP) homepage does not provide a clearly labeled link to information about filing a complaint.

Accepts Anonymous Police Conduct Reports

The Internal Affairs Office accepts complaints that users file anonymously.

No In-Person Signature or Notary Required to File

Community members can submit complaints without an in-person signature or notarization.

No Filing Deadlines

There is no time limit for filing a complaint with the Internal Affairs Office after a police incident.