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Texas Department of Public Safety

5805 North Lamar Blvd, Austin, TX 78752
(512) 424-2000
Department Homepage
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How to Share a Compliment or File a Complaint: Texas Department of Public Safety Officer Feedback Guide

Here’s how to share a compliment or file a complaint against a Texas Department of Public Safety officer. We aim to simplify the process and inform you of potential filing barriers.

Filing Your Compliment or Complaint

NOTICE: This department doesn't currently offer website feedback forms. To encourage them to adopt a more accessible online filing system, please send them a pre-formatted email using one of the buttons below.

Share positive feedback or commend a Texas Department of Public Safety officer or employee.

Send a Compliment


Submit your complaint against a Texas Department of Public Safety officer or employee.

File a Complaint


Alternatively, you can refer to the instructions below or contact the Texas Department of Public Safety to learn about your filing options.

Report an issue with this link.

Police Department Staffers: Ready to move beyond basic community feedback forms? Schedule a demo with Sivil to learn about our next-generation case management solutions.

Texas Department of Public Safety Office of Inspector General Information

This is the internal affairs office for the Texas Department of Public Safety. They are responsible for collecting and investigating police conduct reports from the community.

Contact the Texas Department of Public Safety for additional information about how they collect and handle police conduct reports.

Contact Information
Address:
13706 Research Blvd., Suite 100
Austin, TX 78752
Phone: (512) 424-5017

Community Feedback Features for the Texas Department of Public Safety

Below is a summary of the Texas Department of Public Safety's community feedback features. These highlight your options and potential requirements for submitting complaints, compliments, and other feedback.

Online Submission Form

The Texas Department of Public Safety does not yet offer an online submission form to file compliments and complaints.

Police Department Staffers: Schedule a demo with Sivil to learn about our next-generation case management solutions.

Dedicated Webpage for Filing Information

The Internal Affairs Office has a dedicated webpage detailing how to file a police conduct report.

Homepage Link to Conduct Reporting Information

The Texas Department of Public Safety homepage provides a clearly labeled link to information about filing a complaint.

Does Not Accept Anonymous Police Conduct Reports

Caution: The Internal Affairs Office does not accept anonymous police complaints.

Why do some departments not accept anonymous complaints?
Some police departments require complainants to identify themselves to ensure the complaint is genuine or to follow up on an investigation.

Many departments and oversight agencies, however, do accept anonymous complaints to encourage more people to provide feedback without fear of retaliation.

No In-Person Signature or Notary Required to File

Community members can submit complaints without an in-person signature or notarization.

No Filing Deadlines

There is no time limit for filing a complaint with the Internal Affairs Office after a police incident.