File a Complaint or Compliment about the Springfield Police Department (MA)

File a Complaint Against a Police Officer

The Springfield Police Department offers an easy-to-use online form for filing complaints against officers or employees. Submit your complaint by clicking the button below.

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Massachusetts Peace Officer Standards and Training (POST) Commission Information

This civilian oversight agency collects police conduct reports about the Springfield Police Department. We recommend that community members file formal compliments or complaints with this office using the methods mentioned above.

Contact the Massachusetts Peace Officer Standards and Training (POST) Commission for additional information about how they collect and handle police conduct reports about the Springfield Police Department.

No contact information was found in our research.

What is a Civilian Oversight Agency?

A civilian oversight agency is an independent body that reviews, investigates, or audits the activities of law enforcement agencies. These agencies focus on handling community members' complaints and work to ensure police transparency. They also provide an alternative way for citizens to report issues, helping to build trust between the community and the police.

Community Feedback Features for the Springfield Police Department

Below is a summary of the Springfield Police Department's community feedback features. These highlight your options and potential requirements for submitting complaints, compliments, and other feedback.

Online Submission Form

The Massachusetts Peace Officer Standards and Training (POST) Commission offers an easy online form for filing compliments and complaints about Springfield Police Department officers.

PDF Police Conduct Reporting Form

Download and print the Internal Affairs Office's PDF reporting form.

Dedicated Webpage for Filing Information

The Internal Affairs Office has a dedicated webpage detailing how to file a police conduct report.

Homepage Link to Conduct Reporting Information

The Springfield Police Department homepage provides a clearly labeled link to information about filing a complaint.

Does Not Accept Anonymous Police Conduct Reports

Caution: The Internal Affairs Office does not accept anonymous police complaints.

Why do some departments not accept anonymous complaints?
Some police departments require complainants to identify themselves to ensure the complaint is genuine or to follow up on an investigation.

Many departments and oversight agencies, however, do accept anonymous complaints to encourage more people to provide feedback without fear of retaliation.

No In-Person Signature or Notary Required to File

Community members can submit complaints without an in-person signature or notarization.

No Filing Deadlines

There is no time limit for filing a complaint with the Massachusetts Peace Officer Standards and Training (POST) Commission after a police incident.

Springfield Police Department

How to Share a Compliment or File a Complaint: Springfield Police Officer Feedback Guide

Share a Compliment for Outstanding Service