Portland Police Bureau
This department has independent oversight.
Sivil routes complaints first to Office of Independent Police Review — the civilian oversight body for Portland. Routing here means your complaint isn't reviewed by the people it's about.
File directly with Office of Independent Police ReviewHow easy is it to share feedback with Portland?
We audit every department's public-facing feedback channels. Last verified 08/01/2024.
Portland Police Bureau (OR)
How to file a complaint about a Portland Police Bureau officer
The Portland Police Bureau serves roughly 626,146 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Portland, based on Sivil's audit of public records and agency websites.
1. Office of Independent Police Review — independent civilian oversight
The Office of Independent Police Review is a civilian agency that reviews complaints about Portland Police Bureau officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved. Note that it requires identification — anonymous complaints are not investigated. No notarization is required to file.
- File online with the Office of Independent Police Review
- How the Office of Independent Police Review complaint process works
- By phone: 503-823-0146
- In person or by mail: 1221 SW Fourth Avenue, Portland OR 97204
- Office of Independent Police Review website
2. Portland Police Bureau Professional Standards Division — the department's internal channel
Complaints filed with Professional Standards Division are investigated inside the department itself. The department has not publicly confirmed whether anonymous complaints are investigated.
3. File through Sivil
Sivil delivers your complaint by email to the right recipient for this department — routed to the Office of Independent Police Review so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.
Good to know
- As of our last audit, the Portland Police Bureau homepage did not link to a complaint-filing page — one reason many residents struggle to find the correct channel.
- General department line: 503-823-0000
Compiled by Sivil from agency websites and public records; last verified 08/01/2024. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.