New Orleans Police Department
This department has independent oversight.
Sivil routes complaints first to Office of the Independent Police Monitor — the civilian oversight body for New Orleans. Routing here means your complaint isn't reviewed by the people it's about.
File directly with Office of the Independent Police MonitorHow easy is it to share feedback with New Orleans?
We audit every department's public-facing feedback channels. Last verified 06/25/2024.
New Orleans Police Department (LA)
How to file a complaint about a New Orleans Police Department officer
The New Orleans Police Department serves roughly 364,197 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in New Orleans, based on Sivil's audit of public records and agency websites.
1. Office of the Independent Police Monitor — independent civilian oversight
The Office of the Independent Police Monitor is a civilian agency that reviews complaints about New Orleans Police Department officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved. It accepts anonymous complaints, so you can file without giving your name. No notarization is required to file.
- File online with the Office of the Independent Police Monitor
- By phone: (504) 309-9799
- In person or by mail: 2714 Canal Street, Suite 201, New Orleans LA 70119
- Office of the Independent Police Monitor website
2. New Orleans Police Department Public Integrity Bureau — the department's internal channel
Complaints filed with Public Integrity Bureau are investigated inside the department itself. Identification is required to file.
- Phone: (504) 658-6800
- In person or by mail: 1340 Poydras St, New Orleans LA 70112
- Department page on the complaint process
3. File through Sivil
Sivil delivers your complaint by email to the right recipient for this department — routed to the Office of the Independent Police Monitor so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.
Good to know
- As of our last audit, the New Orleans Police Department homepage did not link to a complaint-filing page — one reason many residents struggle to find the correct channel.
- General department line: (504) 821-2222
Compiled by Sivil from agency websites and public records; last verified 06/25/2024. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.