Louisville Metro Police Department
This department has independent oversight.
Sivil routes complaints first to Citizens Commission on Police Accountability — the civilian oversight body for Louisville. Routing here means your complaint isn't reviewed by the people it's about.
File directly with Citizens Commission on Police AccountabilityHow easy is it to share feedback with Louisville?
We audit every department's public-facing feedback channels. Last verified 07/22/2024.
Louisville Metro Police Department (KY)
How to file a complaint about a Louisville Metro Police Department officer
The Louisville Metro Police Department serves roughly 669,468 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Louisville, based on Sivil's audit of public records and agency websites.
1. Citizens Commission on Police Accountability — independent civilian oversight
The Citizens Commission on Police Accountability is a civilian agency that reviews complaints about Louisville Metro Police Department officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved. No notarization is required to file.
- File online with the Citizens Commission on Police Accountability
- By phone: (502) 574-5088
- In person or by mail: 514 W. Liberty Street, Louisville KY 40202
- Citizens Commission on Police Accountability website
2. Louisville Metro Police Department Louisville Metro Police Department — the department's internal channel
Complaints filed with Louisville Metro Police Department are investigated inside the department itself. Identification is required to file.
- Phone: 502-574-7144
- In person or by mail: 2743 Virginia Ave, Louisville KY 40211
- Department page on the complaint process
3. File through Sivil
Sivil delivers your complaint by email to the right recipient for this department — routed to the Citizens Commission on Police Accountability so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.
Good to know
- The Louisville Metro Police Department homepage links directly to complaint-filing information.
- General department line: 502-574-7111
Compiled by Sivil from agency websites and public records; last verified 07/22/2024. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.