Kansas City Police Department
This department has independent oversight.
Sivil routes complaints first to Office of Community Complaints — the civilian oversight body for Kansas City. Routing here means your complaint isn't reviewed by the people it's about.
File directly with Office of Community ComplaintsHow easy is it to share feedback with Kansas City?
We audit every department's public-facing feedback channels. Last verified 06/20/2024.
Kansas City Police Department (MO)
How to file a complaint about a Kansas City Police Department officer
The Kansas City Police Department serves roughly 509,855 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Kansas City, based on Sivil's audit of public records and agency websites.
1. Office of Community Complaints — independent civilian oversight
The Office of Community Complaints is a civilian agency that reviews complaints about Kansas City Police Department officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved. Note that it requires identification — anonymous complaints are not investigated. No notarization is required to file.
- File online with the Office of Community Complaints
- How the Office of Community Complaints complaint process works
- By phone: (816) 889-6640
- In person or by mail: 635 Woodland Ave., Kansas City MO 64106
- Office of Community Complaints website
2. Kansas City Police Department Board of Police Commissioners — the department's internal channel
Complaints filed with Board of Police Commissioners are investigated inside the department itself. Identification is required to file.
3. File through Sivil
Sivil delivers your complaint by email to the right recipient for this department — routed to the Office of Community Complaints so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.
Good to know
- As of our last audit, the Kansas City Police Department homepage did not link to a complaint-filing page — one reason many residents struggle to find the correct channel.
- General department line: 816-234-5111
Compiled by Sivil from agency websites and public records; last verified 06/20/2024. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.