Jersey City Police Department
This department has independent oversight.
Sivil routes complaints first to Division of Police — the civilian oversight body for Jersey City. Routing here means your complaint isn't reviewed by the people it's about.
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We audit every department's public-facing feedback channels. Last verified 07/19/2024.
Jersey City Police Department (NJ)
How to file a complaint about a Jersey City Police Department officer
The Jersey City Police Department serves roughly 285,117 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Jersey City, based on Sivil's audit of public records and agency websites.
1. Division of Police — independent civilian oversight
The Division of Police is a civilian agency that reviews complaints about Jersey City Police Department officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved.
- How the Division of Police complaint process works
- By phone: (201) 547-5350
- In person or by mail: 282 Central Avenue, Jersey City NJ 7307
- Division of Police website
2. Jersey City Police Department Internal Affairs Unit — the department's internal channel
Complaints filed with Internal Affairs Unit are investigated inside the department itself. Identification is required to file.
- Email: iau@njjcps.org
- Phone: 201-547-5472
- In person or by mail: Public Safety Headquarters Two Jackson Square, Jersey City NJ 7305
3. File through Sivil
Sivil delivers your complaint by email to the right recipient for this department — routed to the Division of Police so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.
Good to know
- As of our last audit, the Jersey City Police Department homepage did not link to a complaint-filing page — one reason many residents struggle to find the correct channel.
- General department line: (201) 547-5477
Compiled by Sivil from agency websites and public records; last verified 07/19/2024. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.