Jefferson County Sheriff's Office
This department has independent oversight.
Sivil routes complaints first to Civilian Review and Accountability Board — the civilian oversight body for Louisville. Routing here means your complaint isn't reviewed by the people it's about.
File directly with Civilian Review and Accountability BoardHow easy is it to share feedback with Louisville?
We audit every department's public-facing feedback channels. Last verified 09/11/2024.
Jefferson County Sheriff’s Office (KY)
How to file a complaint about a Jefferson County Sheriff's Office officer
The Jefferson County Sheriff's Office serves roughly 782,969 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Louisville, based on Sivil's audit of public records and agency websites.
1. Civilian Review and Accountability Board — independent civilian oversight
The Civilian Review and Accountability Board is a civilian agency that reviews complaints about Jefferson County Sheriff's Office officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved.
- How the Civilian Review and Accountability Board complaint process works
- Civilian Review and Accountability Board website
2. Jefferson County Sheriff's Office Jefferson County Sheriff's Office — the department's internal channel
Complaints filed with Jefferson County Sheriff's Office are investigated inside the department itself. The department has not publicly confirmed whether anonymous complaints are investigated.
- Phone: (502) 574-5400
- In person or by mail: 531 Court Place, Suite 702, Louisville KY 40202
- Department page on the complaint process
3. File through Sivil
Sivil delivers your complaint by email to the right recipient for this department — routed to the Civilian Review and Accountability Board so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.
Good to know
- As of our last audit, the Jefferson County Sheriff's Office homepage did not link to a complaint-filing page — one reason many residents struggle to find the correct channel.
Compiled by Sivil from agency websites and public records; last verified 09/11/2024. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.