How to Share a Compliment or File a Complaint: Honolulu Police Officer Feedback Guide

Here’s how to share a compliment or file a complaint against a Honolulu Police officer. We aim to simplify the process and inform you of potential filing barriers.

Share a Compliment for Outstanding Service

Share positive feedback or commend a Honolulu Police officer or employee.

Download Compliment Form

Report an issue with this link.

File a Complaint Against a Police Officer

This department lacks an online submission form but offers a PDF form for filing complaints or compliments. Submit your complaint against a Honolulu Police officers or employee.

Download Complaint Form

Report an issue with this link.

Police Department Staffers: Ready to move beyond basic community feedback forms? Schedule a demo with Sivil to learn about our next-generation case management solutions.

Honolulu Police Commission Information

This civilian oversight agency collects police conduct reports about the Honolulu Police Department. We recommend that community members file formal compliments or complaints with this office using the methods mentioned above.

Contact the Honolulu Police Commission for additional information about how they collect and handle police conduct reports about the Honolulu Police Department.

What is a Civilian Oversight Agency?

A civilian oversight agency is an independent body that reviews, investigates, or audits the activities of law enforcement agencies. These agencies focus on handling community members' complaints and work to ensure police transparency. They also provide an alternative way for citizens to report issues, helping to build trust between the community and the police.

Community Feedback Features for the Honolulu Police Department

Below is a summary of the Honolulu Police Department's community feedback features. These highlight your options and potential requirements for submitting complaints, compliments, and other feedback.

Online Submission Form

The Honolulu Police Department does not yet offer an online submission form to file compliments and complaints.

Police Department Staffers: Schedule a demo with Sivil to learn about our next-generation case management solutions.

PDF Police Conduct Reporting Form

Download and print the Internal Affairs Office's PDF reporting form.

Dedicated Webpage for Filing Information

The Internal Affairs Office has a dedicated webpage detailing how to file a police conduct report.

Homepage Link to Conduct Reporting Information

The Honolulu Police Department homepage does not provide a clearly labeled link to information about filing a complaint.

Accepts Anonymous Police Conduct Reports

The Honolulu Police Commission accepts complaints that users file anonymously.

In-Person Signature or Notary Requirements

Caution: An in-person signature or notary is required to file complaints against Honolulu Police Department officers.

Why do some departments require complaints to be notarized or filed at a police station?
Some police departments require complaints to be filed at the station or notarized to confirm their authenticity. These rules often stem from legal or departmental policies. However, many departments and oversight agencies do not require in-person or notarized complaints to encourage more feedback and enhance transparency.

I don't want to file in person. What are my alternatives?
If you don’t want to walk into a police station to file in person, you don’t have to go! Instead, consider mailing your complaint (regardless of the policy) using USPS Certified Mail. That way, you can confirm that the department has received your report.

Warning: Filing Deadline

A complaint must be filed with the Honolulu Police Commission within 60 days after a police incident.