Harvard University
This department has independent oversight.
Sivil routes complaints first to Harvard Ombuds Office — the civilian oversight body for this jurisdiction. Routing here means your complaint isn't reviewed by the people it's about.
How easy is it to share feedback with Harvard University?
We audit every department's public-facing feedback channels. Last verified 05/16/2026.
Harvard University (MA)
How to file a complaint about a Harvard University officer
If you had a problem with an officer, you have two distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Harvard University, based on Sivil's audit of public records and agency websites.
1. Harvard Ombuds Office — independent civilian oversight
The Harvard Ombuds Office is a civilian agency that reviews complaints about Harvard University officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved.
2. File through Sivil
Sivil delivers your complaint by email to the right recipient for this department — routed to the Harvard Ombuds Office so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.
Good to know
- As of our last audit, the Harvard University homepage did not link to a complaint-filing page — one reason many residents struggle to find the correct channel.
- General department line: 617-495-1215
Compiled by Sivil from agency websites and public records; last verified 05/16/2026. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.