Hartford Police Department
This department has independent oversight.
Sivil routes complaints first to Civilian Police Review Board/Office of the Inspector General — the civilian oversight body for Hartford. Routing here means your complaint isn't reviewed by the people it's about.
File directly with Civilian Police Review Board/Office of the Inspector GeneralHow easy is it to share feedback with Hartford?
We audit every department's public-facing feedback channels. Last verified 06/19/2024.
Hartford Police Department (CT)
How to file a complaint about a Hartford Police Department officer
The Hartford Police Department serves roughly 120,710 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Hartford, based on Sivil's audit of public records and agency websites.
1. Civilian Police Review Board/Office of the Inspector General — independent civilian oversight
The Civilian Police Review Board/Office of the Inspector General is a civilian agency that reviews complaints about Hartford Police Department officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved. Note that it requires identification — anonymous complaints are not investigated. No notarization is required to file.
- File online with the Civilian Police Review Board/Office of the Inspector General
- How the Civilian Police Review Board/Office of the Inspector General complaint process works
- By phone: 860-757-9789
- In person or by mail: 550 Main Street, Hartford CT 6103
- Civilian Police Review Board/Office of the Inspector General website
2. Hartford Police Department Hartford Police Department Internal Affairs Division — the department's internal channel
Complaints filed with Hartford Police Department Internal Affairs Division are investigated inside the department itself. Identification is required to file.
- Email: PoliceIAD@Hartford.gov
- Phone: 860-757-4030
- Department page on the complaint process
3. File through Sivil
Sivil delivers your complaint by email to the right recipient for this department — routed to the Civilian Police Review Board/Office of the Inspector General so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.
Good to know
- As of our last audit, the Hartford Police Department homepage did not link to a complaint-filing page — one reason many residents struggle to find the correct channel.
- General department line: (860) 757-4000
Compiled by Sivil from agency websites and public records; last verified 06/19/2024. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.