Hagerstown Police Department
This department has independent oversight.
Sivil routes complaints first to Washington County Police Accountability Board — the civilian oversight body for Hagerstown. Routing here means your complaint isn't reviewed by the people it's about.
How easy is it to share feedback with Hagerstown?
We audit every department's public-facing feedback channels. Last verified 05/16/2026.
Hagerstown Police Department (MD)
How to file a complaint about a Hagerstown Police Department officer
The Hagerstown Police Department serves roughly 43,792 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Hagerstown, based on Sivil's audit of public records and agency websites.
1. Washington County Police Accountability Board — independent civilian oversight
The Washington County Police Accountability Board is a civilian agency that reviews complaints about Hagerstown Police Department officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved.
2. Hagerstown Police Department Hagerstown Police Department — the department's internal channel
Complaints filed with Hagerstown Police Department are investigated inside the department itself. The department has not publicly confirmed whether anonymous complaints are investigated.
3. File through Sivil
Sivil delivers your complaint by email to the right recipient for this department — routed to the Washington County Police Accountability Board so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.
Good to know
- The Hagerstown Police Department homepage links directly to complaint-filing information.
- General department line: (301) 790-3700
Compiled by Sivil from agency websites and public records; last verified 05/16/2026. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.