Eugene Police Department

Eugene Police Department (OR)

The Eugene Police Department serves roughly 178,191 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Eugene, based on Sivil's audit of public records and agency websites.

1. Independent Police Auditor — independent civilian oversight

The Independent Police Auditor is a civilian agency that reviews complaints about Eugene Police Department officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved. It accepts anonymous complaints, so you can file without giving your name. No notarization is required to file.

• File online with the Independent Police Auditor
• How the Independent Police Auditor complaint process works
• By phone: 541-682-5016
• In person or by mail: 101 East Broadway, Eugene OR 97401
• Independent Police Auditor website

2. Eugene Police Department Eugene Police Department’s Office of Professional Standards — the department's internal channel

Complaints filed with Eugene Police Department’s Office of Professional Standards are investigated inside the department itself. The office investigates anonymous complaints.

• Department page on the complaint process

3. File through Sivil

Sivil delivers your complaint by email to the right recipient for this department — routed to the Independent Police Auditor so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.

Good to know

• As of our last audit, the Eugene Police Department homepage did not link to a complaint-filing page — one reason many residents struggle to find the correct channel.
• General department line: 541-682-5111

Compiled by Sivil from agency websites and public records; last verified 06/18/2024. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.