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El Paso Police Department

911 N Raynor St, El Paso, TX 79903
(915) 212-4000
Department Homepage
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How to File a Compliment or Complaint about the El Paso Police Department

Last updated: August 2, 2024

Below, you’ll find detailed instructions for filing a formal compliment or complaint about the El Paso Police Department. We aim to make this process as straightforward and transparent as possible while informing you about potential barriers.

Filing Your Compliment or Complaint

This department does not offer an online submission form but provides a PDF form for filing complaints or compliments. Please download the form and follow the instructions below.

Share your positive experience or commend a El Paso Police Department officer or employee.

Download Compliment Form

Report an issue with this link.

Submit your complaint against a El Paso Police Department officer or employee.

Download Complaint Form

Report an issue with this link.

Police Department Staffers: Ready to move beyond basic PDF feedback forms? Schedule a demo with Sivil to learn about our next-generation case management solutions.

El Paso Police Department Internal Affairs Division Information

This is the internal affairs office for the El Paso Police Department. They are responsible for collecting and investigating police conduct reports from the community.

Contact the El Paso Police Department for additional information about how they collect and handle police conduct reports.

No contact information was found in our research.

Reporting Access Features for the El Paso Police Department

Below is a summary of the reporting access features available for the El Paso Police Department. These features highlight the available options and potential requirements for submitting your feedback.

Online Submission Form

The El Paso Police Department does not yet offer an online submission form to file compliments and complaints.

Police Department Staffers: Schedule a demo with Sivil to learn about our next-generation case management solutions.

PDF Police Conduct Reporting Form

Download and print the Internal Affairs Office's PDF reporting form.

Dedicated Webpage for Filing Information

The Internal Affairs Office has a dedicated webpage detailing how to file a police conduct report.

Homepage Link to Conduct Reporting Information

The El Paso Police Department homepage provides a clearly labeled link to information about filing a complaint.

Does Not Accept Anonymous Police Conduct Reports

Caution: The Internal Affairs Office does not accept anonymous police complaints.

Why do some departments not accept anonymous complaints?
Some police departments require complainants to identify themselves to ensure the complaint is genuine or to follow up on an investigation.

Many departments and oversight agencies, however, do accept anonymous complaints to encourage more people to provide feedback without fear of retaliation.

In-Person Signature or Notary Requirements

Caution: An in-person signature or notary is required to file complaints against officers.

Why do some departments require complaints to be notarized or filed at a police station?
Some police departments require complaints to be filed at the station or notarized to confirm their authenticity. These rules often stem from legal or departmental policies. However, many departments and oversight agencies do not require in-person or notarized complaints to encourage more feedback and enhance transparency.

I don't want to file in person. What are my alternatives?
If you don’t want to walk into a police station to file in person, you don’t have to go! Instead, consider mailing your complaint (regardless of the policy) using USPS Certified Mail. That way, you can confirm that the department has received your report.