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Brownsville Police Department

600 E. Jackson St, Brownsville, TX 78520
(956) 548-7000
Department Homepage
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How to File a Compliment or Complaint about the Brownsville Police Department

Last updated: July 30, 2024

Below, you’ll find detailed instructions for filing a formal compliment or complaint about the Brownsville Police Department. We aim to make this process as straightforward and transparent as possible while informing you about potential barriers.

Filing Your Compliment or Complaint

This department offers a user-friendly online submission form. You can access it directly through the buttons below.

Share your positive experience or commend a Brownsville Police Department officer or employee.

File a Compliment

Report an issue with this link.

Submit your complaint against a Brownsville Police Department officer or employee.

File a Complaint

Report an issue with this link.

Police Department Staffers: Ready to move beyond basic community feedback forms? Schedule a demo with Sivil to learn about our next-generation case management solutions.

Reporting Access Features for the Brownsville Police Department

Below is a summary of the reporting access features available for the Brownsville Police Department. These features highlight the available options and potential requirements for submitting your feedback.

Online Submission Form

The Internal Affairs Office offers an easy online form for filing compliments and complaints about Brownsville Police Department officers.

Dedicated Webpage for Filing Information

The Internal Affairs Office has a dedicated webpage detailing how to file a police conduct report.

Homepage Link to Conduct Reporting Information

The Brownsville Police Department homepage provides a clearly labeled link to information about filing a complaint.

Does Not Accept Anonymous Police Conduct Reports

Caution: The Internal Affairs Office does not accept anonymous police complaints.

Why do some departments not accept anonymous complaints?
Some police departments require complainants to identify themselves to ensure the complaint is genuine or to follow up on an investigation.

Many departments and oversight agencies, however, do accept anonymous complaints to encourage more people to provide feedback without fear of retaliation.

In-Person Signature or Notary Requirements

Caution: An in-person signature or notary is required to file complaints against officers.

Why do some departments require complaints to be notarized or filed at a police station?
Some police departments require complaints to be filed at the station or notarized to confirm their authenticity. These rules often stem from legal or departmental policies. However, many departments and oversight agencies do not require in-person or notarized complaints to encourage more feedback and enhance transparency.

I don't want to file in person. What are my alternatives?
If you don’t want to walk into a police station to file in person, you don’t have to go! Instead, consider mailing your complaint (regardless of the policy) using USPS Certified Mail. That way, you can confirm that the department has received your report.

No Filing Deadlines

There is no time limit for filing a complaint with the Internal Affairs Office after a police incident.