Baltimore Police Department

Baltimore Police Department (MD)

The Baltimore Police Department serves roughly 565,192 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Baltimore, based on Sivil's audit of public records and agency websites.

1. Office of Equity and Civil Rights — independent civilian oversight

The Office of Equity and Civil Rights is a civilian agency that reviews complaints about Baltimore Police Department officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved. No notarization is required to file.

• File online with the Office of Equity and Civil Rights
• By phone: 410.396.3151
• In person or by mail: 7 E. Redwood St, Baltimore MD 21202
• Office of Equity and Civil Rights website

2. Baltimore Police Department Baltimore Police Department — the department's internal channel

Complaints filed with Baltimore Police Department are investigated inside the department itself. The department has not publicly confirmed whether anonymous complaints are investigated. The filing deadline is 365 days from the incident.

• Email: Complaints@baltimorepolice.org
• Phone: 410-396-2300
• In person or by mail: 242 W. 29th St., Baltimore MD 21211
• Department page on the complaint process

3. File through Sivil

Sivil delivers your complaint by email to the right recipient for this department — routed to the Office of Equity and Civil Rights so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.

Good to know

• The Baltimore Police Department homepage links directly to complaint-filing information.
• General department line: 311

Compiled by Sivil from agency websites and public records; last verified 07/16/2024. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.