Austin Police Department
This department has independent oversight.
Sivil routes complaints first to Office of Police Oversight — the civilian oversight body for Austin. Routing here means your complaint isn't reviewed by the people it's about.
File directly with Office of Police OversightHow easy is it to share feedback with Austin?
We audit every department's public-facing feedback channels. Last verified 07/16/2024.
Austin Police Department (TX)
How to file a complaint about a Austin Police Department officer
The Austin Police Department serves roughly 978,816 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Austin, based on Sivil's audit of public records and agency websites.
1. Office of Police Oversight — independent civilian oversight
The Office of Police Oversight is a civilian agency that reviews complaints about Austin Police Department officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved.
- File online with the Office of Police Oversight
- How the Office of Police Oversight complaint process works
- By phone: (512) 972-2676
- In person or by mail: 1520 Rutherford Lane, Blgd 1, Austin TX 78754
- Office of Police Oversight website
2. Austin Police Department Austin Police Department — the department's internal channel
Complaints filed with Austin Police Department are investigated inside the department itself. The office investigates anonymous complaints.
- Phone: 512-974-8501
- Department page on the complaint process
3. File through Sivil
Sivil delivers your complaint by email to the right recipient for this department — routed to the Office of Police Oversight so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.
Good to know
- The Austin Police Department homepage links directly to complaint-filing information.
- General department line: 512-974-5017
Compiled by Sivil from agency websites and public records; last verified 07/16/2024. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.