Aurora Police Department
This department has independent oversight.
Sivil routes complaints first to City of Aurora Civilian Review Board — the civilian oversight body for Aurora. Routing here means your complaint isn't reviewed by the people it's about.
File directly with City of Aurora Civilian Review BoardHow easy is it to share feedback with Aurora?
We audit every department's public-facing feedback channels. Last verified 07/16/2024.
Aurora Police Department (IL)
How to file a complaint about a Aurora Police Department officer
The Aurora Police Department serves roughly 176,712 residents. If you had a problem with an officer, you have three distinct ways to file a complaint — and they are not equivalent. Here is how each one works in Aurora, based on Sivil's audit of public records and agency websites.
1. City of Aurora Civilian Review Board — independent civilian oversight
The City of Aurora Civilian Review Board is a civilian agency that reviews complaints about Aurora Police Department officers outside the department's own chain of command — your complaint is not investigated by colleagues of the officer involved. It accepts anonymous complaints, so you can file without giving your name.
- File online with the City of Aurora Civilian Review Board
- How the City of Aurora Civilian Review Board complaint process works
- By phone: 630-256-4636
- In person or by mail: 44 E Downer Place, Auror IL 60505
- City of Aurora Civilian Review Board website
2. Aurora Police Department Office of Professional Standards — the department's internal channel
Complaints filed with Office of Professional Standards are investigated inside the department itself. The office investigates anonymous complaints. The filing deadline is 30 days from the incident.
- Email: ops@aurora.il.us
- Phone: (630) 256-5080
- In person or by mail: 1200 E Indian Tr, Aurora IL 60505
- Department page on the complaint process
3. File through Sivil
Sivil delivers your complaint by email to the right recipient for this department — routed to the City of Aurora Civilian Review Board so it is reviewed independently. You keep a copy, and it takes about five minutes. Start your complaint here.
Good to know
- The Aurora Police Department homepage links directly to complaint-filing information.
- General department line: 630-256-5000
Compiled by Sivil from agency websites and public records; last verified 07/16/2024. Procedures change — confirm details with the agency before relying on them. Sharing a positive experience instead? Send a compliment.